The Ministry of Health and Long-Term Care, emergency health services branch, seeks a motivated individual to develop, implement and maintain quality assurance programs for ambulance dispatch. You will: communicate expectations about quality service delivery; develop measurable indicators and performance standards; organize, analyze and interpret data collection to measure performance; develop recommendations and actions, including continuous quality improvement programs. Location: 430 Britannia Road East, Mississauga. Occasional travel is required.

Qualifications: knowledge of quality assurance principles and processes; ability to develop/implement quality assurance programs; demonstrated research, data analysis, problem-solving and organization skills; knowledge of Ontario’s emergency health services, ambulance dispatch and ambulance service delivery-related policies/practices; excellent communication and interpersonal skills; ability to provide leadership and collaboration, and facilitate participation in quality assurance programs; computer/software skills; valid driver’s licence.

Salary range: $54,050 - $66,337

Please apply online, by June 15, 2010, by visiting www.ontario.ca/careers and entering Job ID 26939 in the Job ID search field. Please follow the instructions to submit your application online. Faxes are not being accepted at this time. If you need employment accommodation, contact the Regional Recruitment Centre at 1-866-260-0612. Only those applicants selected for an interview will be contacted.

The Ontario Public Service is an equal opportunity employer. Accommodation will be provided in accordance with the Ontario Human Rights Code.